SHIPPING POLICY
Spain:
- Mainland: Free Shipping on orders over €25. Standard Shipping Fee is €5 and takes 3-5 business days.
- Canary Islands, Balearic Islands, Ceuta & Melilla: Free Shipping on orders over €35. Standard Shipping Fee is €7.5 and takes 3-5 business days.
Close Europe:
- Austria, Belgium, Denmark, France, Gibraltar, Greece, Ireland, Isle of Man, Italy, Luxembourg, Monaco, Netherlands, Norway, Portugal, San Marino, Sweden, Switzerland, UK, Vatican, Falkland Islands: Free Shipping on orders over €65. Standard Shipping Fee is €15 and takes 3-6 business days.
Europe Zone B:
- Algeria, Cyprus, Bulgaria, Croatia, Czech Republic, Estonia, Faroe Islands, Finland, Hungary, Iceland, Latvia, Lithuania, Malta, Poland, Romania, Serbia, Slovakia, Slovenia, Turkey: Free Shipping on orders over €85. Standard Shipping Fee is €20 and takes 3-6 business days.
Andorra:
- Free Shipping on orders over €35. Standard Shipping Fee is €10 and takes 3-5 business days.
All orders are typically shipped within 3 business days.
Note: Delivery times may vary slightly depending on the specific country and region.
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RETURN POLICY
Eligibility:
- To be eligible for a return, your item must be unused, in its original condition, and have the original packaging.
- You have 30 days from the order date to initiate a return.
Return Process:
- Contact Customer Service: Email us at [email protected] with your order number, email address, and the items you wish to return.
- Provide Details: Explain the reason for the return and any relevant information.
- Return Shipping: You are responsible for return shipping costs. Ensure the item is returned in its original condition, including packaging and any included items.
Damaged Items:
- If the outer packaging is damaged, we reserve the right to refuse the return and not issue a refund.
Have questions? Contact us at [email protected] for assistance.
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